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Questions about a diamond, a certificate, sizing or a custom design? Call, message or book a video call with our team.

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FAQ

Before you ask

How long does my order take?

Every piece is made to order in 12–14 business days, then shipped insured. Free shipping within the US.

Can I return my jewelry?

Yes, within 30 days of delivery for ready-made designs. Custom orders are final sale. See our returns policy.

Can I see a diamond before I buy?

Yes. Book a video call and we will show you the stone and its IGI report live.

Do you resize rings?

Yes. Resizing is free, and every ring has a lifetime warranty.