By visiting the Octa Pearl website (“Site”), www.octapearl.com (“Octapearl”), you are accepting and consenting to be bound by the Terms of Use provided herein, as well as the Privacy Policy. Octa Pearl is a company incorporated under the laws of the United States of America whose registered office is 822 Station Blvd Aurora IL 60504 United States of America.
IF YOU DO NOT AGREE WITH THESE TERMS OF USE OR ANY POSTED GUIDELINES OR RULES, PLEASE DO NOT USE THIS SITE.
The Terms of Use are subject to change at any time, at our discretion, and will be updated on the Site. The date of the most recent adjustments will be displayed at the foot of this page, and such changes shall be effective immediately upon publication. We urge you to read these Terms of Use every time you visit the Site. As long as you use the Site and/or Services, you are legally agreeing to this Agreement, as it may be updated from time to time.
To make a purchase on the website, users can become members by signing up beforehand. Once the transaction is complete, guest accounts will be provided to non-members. To become a member, users must provide their Personal Information (as defined in the Privacy Policy), including their name, email address, contact number, and mailing address. Additionally, they must create a customer verification question (e.g., their mother’s maiden name) to ensure the security of their account. Registration is a one-time requirement. If a user has already registered, they need to sign in to access their account..
As a buyer, you have the flexibility to personalize specific product details such as gold purity, ring size, diamond purity, and color before adding them to your shopping basket. You have the option to select diamonds from a vast collection of solitaire items and loose diamonds based on the certification lab and various other criteria that align with your budget.
Once you add an item to the cart, you have two options: either continue shopping or proceed to the checkout. The checkout process comprises four easy steps: billing address, shipping address, payment, and order confirmation.
After placing your order, we will send you an email to acknowledge its specifics, which serves as proof that we have received your request. However, this email is not an order confirmation. Please note that orders are not considered finalized until we receive payment.
We would like to notify you that availability of the product cannot be guaranteed, and therefore all orders are subject to availability. Despite our best efforts, there may be occasions when the featured items in our store run out of stock. In such cases, we will contact you via email within five business days and will not charge you for unfulfilled orders.
If we fail to obtain payment authorization, there are shipping restrictions for a particular item, or we do not have the item in stock, we reserve the right to reject your order even after it has been placed.
Lastly, please note that the items in your shopping cart are not reserved and may be purchased by other customers. However, you can choose to add your email address to the waiting list to receive notifications when a particular item becomes available.
We only accept payments through PayPal right now. You attest that you are the card’s authorized User by completing the payment procedures. The card issuer must validate and authorize each and every credit/debit cardholder. We shall not be held responsible for any delivery delays or non-delivery if the credit/debit card company refuses to authorize payment to OCTA PEARL.
You can send us an e-mail at info@octapearl.com if you have any queries, comments, or issues regarding our terms and conditions
